Setting the Gold Star Standard Since 1958

For West Frisco, TX homeowners, Burnside Air Conditioning & Heating offers comprehensive heat pump solutions. Our licensed technicians provide expert repair, addressing issues from inadequate heating to unusual noises, ensuring lasting solutions. We also specialize in professional heat pump installation and replacement, precisely sizing systems for optimal efficiency and comfort. To protect your investment, we recommend bi-annual heat pump maintenance, including thorough inspections and cleaning. Trust us for reliable, efficient heating and cooling year-round, maintaining consistent comfort with our Gold Star Standard.

Expert Heat Pump Services for West Frisco, TX Homes

For homeowners in West Frisco, maintaining consistent indoor comfort throughout the year is a top priority. With scorching summers and surprisingly chilly winters, you need a climate control system that is both powerful and versatile. A heat pump is an exceptional all-in-one solution, providing highly efficient air conditioning in the summer and reliable heating in the winter. At Burnside Air Conditioning & Heating, we specialize in providing comprehensive heat pump services tailored to the unique demands of the North Texas climate. Since 1958, our family-owned business has been dedicated to delivering the Gold Star Standard of service, ensuring your home remains a comfortable sanctuary no matter the season.

Whether you need an urgent repair, are considering a new high-efficiency installation, or want to schedule routine maintenance, our team of licensed and experienced technicians is ready to provide the expert solutions you deserve. We understand the critical role your heat pump plays in your daily life, and we are committed to ensuring it operates at peak performance.

Comprehensive Heat Pump Repair

When your heat pump stops working correctly, it can disrupt your entire household. Recognizing the early warning signs of a problem can help you avoid a complete system failure and more expensive repairs down the road. Our technicians arrive with fully stocked vehicles, prepared to accurately diagnose and resolve any issue your system may face.

Signs Your Heat Pump Needs Professional Attention:

  • Inadequate Heating or Cooling: The system runs, but the air coming from your vents isn't hot or cold enough to keep you comfortable.
  • Unusual Noises: Grinding, squealing, or clanking sounds often indicate mechanical problems with the motor, bearings, or other internal components.
  • Increased Energy Bills: A sudden, unexplained spike in your utility costs can signal that your heat pump is working inefficiently due to a malfunction.
  • Constant Cycling: If your system turns on and off more frequently than usual, it may be struggling with a refrigerant issue, a faulty thermostat, or improper sizing.
  • Ice or Frost on the Outdoor Unit: While some frost is normal in certain conditions, a thick layer of ice, especially during warmer weather, points to a problem with airflow or refrigerant levels.
  • System Won't Turn On: A complete failure to start could be caused by anything from a tripped breaker to a serious compressor issue.

Our diagnostic process is thorough and precise. We don’t just fix the surface-level symptom; we find the root cause of the problem to provide a lasting solution. We handle all common heat pump repairs, including refrigerant leaks, compressor failures, electrical control board issues, and fan motor replacements, using high-quality, American-made parts whenever possible to ensure durability and reliability.

Professional Heat Pump Installation and Replacement

Investing in a new heat pump is a significant decision that can greatly enhance your home's comfort and energy efficiency for years to come. Whether you are building a new home or replacing an aging, inefficient unit, a professional installation is key to unlocking the full potential of your new system. An improperly installed heat pump can lead to poor performance, higher energy costs, and a shorter lifespan.

Consider a new heat pump installation if:

  • Your current system is over 10-15 years old.
  • You are facing frequent and costly repair bills.
  • Your energy bills are consistently high despite regular maintenance.
  • Your current unit struggles to maintain a consistent temperature throughout your home.

Our installation process is meticulous. We begin with a comprehensive assessment of your home’s unique needs, performing a load calculation to ensure your new heat pump is perfectly sized. A system that is too large or too small will operate inefficiently and fail to provide optimal comfort. We then guide you through selecting the best high-efficiency model for your home and budget, explaining the benefits of different features and technologies. Our certified technicians handle every aspect of the installation with precision, from the safe removal of your old unit to the final testing and calibration of your new system.

Essential Heat Pump Maintenance

Proactive maintenance is the single most effective way to protect your investment, extend the life of your heat pump, and prevent unexpected breakdowns. For the demanding climate of West Frisco, we recommend bi-annual tune-ups—one in the spring to prepare for cooling season and one in the fall to prepare for heating season. Regular service ensures your system runs at peak efficiency, which helps keep your utility bills low and your indoor air quality high.

During a comprehensive maintenance visit, our technicians perform a detailed checklist of tasks designed to clean, inspect, and optimize every component of your system.

A typical heat pump tune-up includes:

  • Inspecting and cleaning indoor and outdoor coils.
  • Checking refrigerant levels and pressure.
  • Lubricating all moving parts to reduce friction and wear.
  • Tightening electrical connections and testing voltage.
  • Inspecting and clearing the condensate drain line.
  • Testing thermostat calibration and system controls.
  • Cleaning or replacing air filters to ensure proper airflow.
  • Verifying safe and proper system operation.

By identifying and addressing minor issues before they escalate, our maintenance service provides peace of mind and ensures you can rely on your heat pump when you need it most. Our Gold Star Preventative Maintenance plan offers an easy and affordable way to stay on top of your system’s health while enjoying additional benefits.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.