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(972) 562-7789Customers say: The reviews exhibit a positive sentiment towards the company, with many customers expressing satisfaction with the service provided. The recurring themes include professionalism, expertise, attention to detail, responsiveness, and exceptional customer service. Customers appreciate the team's ability to handle installations smoothly, efficiently, and with a sense of urgency. They also commend the team's knowledge, helpfulness, and respect for their property. Additionally, customers highlight the company's flexibility, efficiency, and thoroughness. The positive reviews outweigh the negative ones, indicating a general satisfaction among customers.
Was having issues with my HVAC which Burnside was able to quickly and efficiently diagnose. The outcome required a new unit due to non-repairable items which they were able to get me back up and running for the holiday weekend. The turn around for replacing the unit was very quick and the following week were back in business with no worries. Then came my second issue that I had where my water heater had breached the tank causing the thermostat to short out, leaving us with very luke warm water. Burnside came out and help get the unit replaced under warranty and we are back in business again. I highly recommend others to consider them for their great customer service and always looking out for their customers.
The service and turnaround times were outstanding. The whole process far exceeded my expectations. Ronnie was truly amazing to deal with.
Ronnie and his crew did a great job replacing our HVAC. They were prompt, quick, and very informative. I highly recommend Burnside Air Conditioning and Heating.
Chris was an excellent service technician! I have older units so he was super knowledgeable about how my old units operate. He was able to find the issues the solution and execute a plan to fix it. I’m very relieved for Chris’s help today!
I would recommend Burnside company for your next job. Chris was friendly and very knowledgeable about my unit
Great service. Very professional. Kept me updated on progress.
I recently had a new AC system installed by the incredible team at Burnside, and I couldn't be happier with the experience! Ronnie and Bryce handled the installation with precision and professionalism, ensuring everything was set up perfectly. They walked me through the install, double-checked that everything was working flawlessly, cleaned up after themselves, and even took the time to show me how to operate the system. Their attention to detail and commitment to quality were truly impressive. Abe was equally fantastic, helping me spec out the perfect system to meet my needs. The entire process—from initial consultation to installation—was seamless, efficient, and stress-free. This team not only delivered exceptional service but also saved me time and money with their expertise and responsiveness. I highly recommend Abe, Ronnie, Bryce, and the entire Burnside team! They approached the job with a sense of urgency and professionalism, making the experience smooth and hassle-free. If you're looking for top-notch HVAC service, this is the team to call.
Ronnie and Fernando were excellent! They went above and beyond my expectations. They were prompt, informative and considerate of my house. I highly recommend them!
I would recommend Ronnie for any job. These guys worked hard, were very respectful, and did a great job! 5 ⭐️⭐️⭐️⭐️⭐️’s indeed!
Great Work! Flexibility in timing to complete problem. Very efficient and great customer service.
Your call is greeted by a friendly expert who listens to your needs. Only skilled techs are dispatched to your door. Our goal is to ensure your total peace of mind.
We value your time. Expect on-time arrivals and quick, efficient service – without quality being compromised. Your home will be back to normal in no time!
In order to better serve our customers, we have a commitment to providing American-made parts & equipment.
Don’t worry about cleaning up after us. We treat your home like we would our own. If we make a mess, we’ll clean it up.