Setting the Gold Star Standard Since 1958

Burnside Air Conditioning & Heating provides comprehensive heat pump services in Plano, TX, for year-round comfort and efficiency. Our expert team offers reliable heat pump repair, addressing common issues like unusual noises or inconsistent temperatures to quickly restore functionality. We also specialize in professional heat pump installation and replacement, guiding you to choose the ideal high-efficiency unit. Proactive maintenance, recommended twice yearly, maximizes performance, extends lifespan, and prevents costly breakdowns. Trust our Gold Star Standard of service for lasting home comfort and peace of mind.

Comprehensive Heat Pump Services in Plano, TX

For homeowners in Plano, achieving year-round comfort with a single, highly efficient system is not just possible-it's practical. A heat pump offers a brilliant solution, providing robust cooling during the hot Texas summers and reliable heating through the milder winters. As an all-in-one climate control system, it represents an investment in your home's efficiency and comfort. To get the most out of that investment, you need a trusted local partner for expert installation, prompt repairs, and diligent maintenance.

At Burnside Air Conditioning & Heating, we provide comprehensive heat pump services designed to meet the unique demands of the Plano climate. Since 1958, our team has delivered the Gold Star Standard of service, ensuring every system we touch operates at peak performance. Whether you are looking to install a new unit, need an urgent repair, or want to schedule preventative maintenance, our certified technicians have the expertise to keep your home comfortable, no matter the season.

Expert Heat Pump Repair in Plano

When your heat pump falters, your home's comfort is immediately compromised. You need a fast, reliable solution from technicians who can accurately diagnose and resolve the issue. Our team is equipped to handle all types of heat pump problems, restoring your system’s functionality efficiently.

Look for these common signs that your heat pump may require professional repair:

  • Unusual Noises: Grinding, squealing, or rattling sounds can indicate serious mechanical issues.
  • Reduced Airflow: Weak or insufficient air coming from your vents points to potential blockages or fan problems.
  • Inconsistent Temperatures: If the system struggles to maintain the set temperature or blows lukewarm air, it's not working correctly.
  • Skyrocketing Energy Bills: A sudden, unexplained increase in your utility costs often signals an inefficiently operating system.
  • System Short-Cycling: The unit turns on and off more frequently than normal.
  • Ice on the Outdoor Coil: While some frost is normal in winter, a thick layer of ice suggests a problem with the defrost cycle.

Our experienced technicians can diagnose the root cause of these symptoms, addressing common failures such as refrigerant leaks, compressor or fan motor issues, thermostat malfunctions, and electrical component failures. We arrive with fully stocked vehicles, prepared to provide an effective, lasting repair.

Professional Heat Pump Installation and Replacement

Choosing the right system for your home and ensuring it’s installed correctly are the most critical factors in its long-term performance. A professional installation from Burnside guarantees your new heat pump is perfectly sized for your property, configured for optimal efficiency, and integrated seamlessly with your existing ductwork.

It may be time to consider a new heat pump installation or replacement if:

  • Your current system is over 10-15 years old.
  • You are facing frequent and costly repairs.
  • Your energy bills have steadily climbed due to declining efficiency.
  • Your system uses the older, phased-out R-22 refrigerant.

Upgrading to a modern, high-efficiency heat pump not only provides superior comfort and humidity control but also delivers significant long-term savings on your energy bills. Our experts will guide you through the selection process, helping you choose the best unit for your needs and budget, ensuring you benefit from the latest advancements in HVAC technology.

Proactive Heat Pump Maintenance for Lasting Performance

Your heat pump works hard all year, switching between cooling and heating modes. This constant operation makes routine maintenance essential for protecting its health and efficiency. Just as you service your car to prevent breakdowns, professional tune-ups for your heat pump are the best way to ensure reliability, extend its lifespan, and keep energy costs low.

We recommend servicing your heat pump twice a year: once in the spring to prepare for the cooling season and again in the fall to prepare for heating. This proactive approach allows us to catch minor issues before they become major, expensive repairs.

A comprehensive heat pump maintenance visit includes:

  • Thoroughly cleaning indoor and outdoor coils.
  • Inspecting and tightening all electrical connections.
  • Checking refrigerant levels and pressure.
  • Lubricating motors and moving parts.
  • Inspecting the thermostat for proper operation.
  • Cleaning or replacing air filters.
  • Verifying the proper function of the defrost cycle.
  • Clearing the condensate drain line to prevent clogs and water damage.

Regular maintenance not only maximizes efficiency but is often required to keep your manufacturer’s warranty valid. Our Gold Star Preventative Maintenance plan makes this process simple and worry-free.

The Burnside Standard for Your Home Comfort

Choosing an HVAC partner is about more than just technical skill; it's about trust and reliability. For over 60 years, our family-owned business has been committed to serving the Plano community with integrity. We stand behind our work with a commitment to providing American-made parts and equipment whenever possible. Our technicians are not just certified experts; they are courteous professionals who respect your home, ensuring we leave it as clean as we found it. With transparent, flat-rate pricing, you’ll know the cost of your service before any work begins, eliminating surprises and ensuring your complete peace of mind.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.