Setting the Gold Star Standard Since 1958

When your ductless mini-split system falters in Prosper, TX, particularly during extreme weather, it's crucial to get it fixed promptly. Our Prosper-based technicians specialize in diagnosing and repairing all makes and models of ductless mini-split systems. We address common issues like inadequate heating or cooling, unusual noises, water leaks, frequent cycling, reduced airflow, and unpleasant odors. Our comprehensive process involves thorough diagnostics using advanced tools to pinpoint the root cause. We then provide clear explanations and utilize well-stocked service vehicles for efficient repairs, often completing them in a single visit. We also offer guidance on whether to repair or replace your system, considering factors like age, repair cost, breakdown frequency, and energy efficiency. Professional repair ensures your system's longevity and optimal performance.

Expert Mini-Split Repair in Prosper, TX

Ductless mini-split systems are a cornerstone of efficient, zoned comfort for many homes in Prosper. When your system functions correctly, it provides quiet, reliable heating and cooling. However, when it fails—especially during the peak of a Texas summer or a winter cold snap—it can disrupt your entire household. Finding a prompt, reliable solution is crucial. We specialize in diagnosing and repairing all makes and models of ductless mini-split systems, restoring your home’s comfort with precision and expertise.

Common Mini-Split Problems We Resolve

Our experienced technicians have seen it all when it comes to mini-split malfunctions. If you notice any of the following signs, it’s time for a professional inspection. We are equipped to handle a wide range of issues to get your system back online quickly.

Inadequate Cooling or Heating

If your unit is running but the air isn't cold or hot enough, it points to an underlying issue. This is often caused by a refrigerant leak, a failing compressor, or a problem with the thermostat sensor. Ignoring this can lead to higher energy bills and further damage to the system.

Unusual or Loud Noises

Your mini-split should operate almost silently. If you start hearing rattling, buzzing, hissing, or grinding sounds, it’s a clear indicator of a mechanical problem. These noises can stem from a loose component, a failing fan motor, debris in the unit, or issues with the refrigerant lines.

Water Leaking from the Indoor Unit

Discovering a puddle of water beneath your indoor air handler is a common but serious issue. It’s typically caused by a clogged condensate drain line, which prevents moisture from draining properly. It can also be a sign of a frozen evaporator coil, which suggests a deeper problem with airflow or refrigerant levels.

System Fails to Turn On or Cycles Frequently

An electrical issue is often the culprit when a mini-split won’t power on or keeps turning on and off in short bursts (short cycling). This could be anything from a tripped breaker or faulty wiring to a malfunctioning control board or a failing thermostat.

Reduced Airflow and Poor Performance

If the air coming from your unit feels weak, it can significantly impact comfort and efficiency. The most common cause is a dirty or clogged air filter, but it can also indicate a blocked evaporator coil or a problem with the blower fan motor.

Unpleasant Odors

A musty or sour smell coming from your mini-split is a telltale sign of mold or mildew growth within the indoor unit. This happens when moisture and dust accumulate on the evaporator coils, creating a breeding ground for bacteria that can compromise your indoor air quality.

Our Comprehensive Diagnostic and Repair Process

We believe in fixing the problem correctly the first time. Our approach is built on a foundation of thorough diagnostics to identify the root cause of the issue, not just the symptom. When our technician arrives at your Prosper home, they perform a detailed inspection of both the indoor and outdoor components of your mini-split system.

Using advanced diagnostic tools, including refrigerant gauges, electrical multimeters, and leak detectors, we accurately pinpoint the source of the failure. Once the problem is identified, we explain our findings to you in clear, understandable terms. We will outline the most effective repair solution, ensuring you have all the information needed to feel confident in the work being performed. Our service vehicles are fully stocked with high-quality, American-made parts to complete most repairs in a single visit.

Repair vs. Replace: Making an Informed Decision

One of the most common questions homeowners face with an aging HVAC system is whether to invest in a repair or consider a full replacement. We provide an honest, professional assessment to help you make the best choice for your home and budget. Several factors should be considered:

  • Age of the System: A well-maintained mini-split system can last 15 to 20 years. If your unit is in the latter half of its expected lifespan, a major repair may not be the most cost-effective solution.
  • Cost of the Repair: A useful guideline is to consider the "5,000 rule." Multiply the cost of the repair by the age of the unit in years. If the total exceeds the cost of a new system, replacement is often the smarter long-term investment. For example, a $700 repair on a 10-year-old unit ($700 x 10 = $7,000) would suggest that replacement is a better value.
  • Frequency of Breakdowns: If you find yourself scheduling repairs on the same unit every year, those costs can quickly add up. A new, reliable system eliminates the stress and expense of recurring service calls.
  • Energy Efficiency: Mini-split technology has advanced significantly. A new, high-efficiency model can offer substantial savings on your monthly energy bills, helping the new system pay for itself over time.

The Importance of Professional Mini-Split Repair

Attempting to fix a complex mini-split system without proper training can lead to further damage or safety hazards. Professional repair ensures the job is done right, protecting your investment and your peace of mind. By entrusting your system to our certified technicians, you benefit from accurate diagnostics, lasting repairs that restore peak performance, and work that maintains any existing manufacturer warranties. Our commitment to the Gold Star Standard means we deliver quality workmanship that extends the lifespan of your equipment and enhances your home’s comfort.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.