Setting the Gold Star Standard Since 1958

When your ductless mini-split system encounters issues, Burnside Air Conditioning & Heating offers expert repair services in New Hope, TX. We address common problems such as inadequate heating/cooling, system failures, unusual noises, water leaks, ice buildup, and increased energy bills. Our diagnostic process involves thorough inspections and advanced tools to pinpoint the root cause, ensuring effective and lasting solutions. We specialize in repairing refrigerant leaks, compressors, fan motors, electrical components, condensate drain lines, coils, and thermostats. Prompt professional repair is crucial to restore comfort, maintain energy efficiency, and extend your system's lifespan. We also help you decide between repairing an aging unit or investing in a new one based on age, repair costs, and system condition.

Expert Mini Split Repair in New Hope, TX

When your ductless mini-split system fails, the disruption to your home’s comfort is immediate. Whether it’s the middle of a hot Texas summer or a surprisingly cold winter day, you rely on your mini-split for targeted, efficient climate control. At Burnside Air Conditioning & Heating, we understand the importance of a fully functional system. Our team of highly skilled technicians provides expert mini-split repair services throughout New Hope, TX, delivering precise diagnostics and lasting solutions to restore your comfort quickly and effectively.

Common Signs Your Mini-Split Needs Professional Repair

Ductless mini-split systems are reliable, but like any mechanical equipment, they can experience issues over time. Recognizing the early warning signs can help you address problems before they escalate into more significant, costly failures. If you notice any of the following symptoms, it’s time to seek professional assistance.

  • Inadequate Heating or Cooling: One of the most obvious signs of a problem is when your unit runs but fails to cool or heat the room effectively. It may blow room-temperature air or struggle to reach the set temperature, indicating issues with refrigerant levels, the compressor, or airflow.
  • System Fails to Turn On: If your indoor unit or outdoor condenser won't power on at all, the issue could range from a tripped circuit breaker to a faulty thermostat, wiring problem, or a malfunctioning internal component.
  • Unusual or Loud Noises: Your mini-split should operate quietly. Grinding, rattling, buzzing, or bubbling sounds are not normal and often point to mechanical problems. A grinding noise could indicate a failing motor, while bubbling or hissing can signal a refrigerant leak.
  • Water Leaks or Dripping: Water pooling around your indoor unit is a clear sign of a malfunction. This is typically caused by a clogged condensate drain line, which prevents moisture from draining properly. If left unaddressed, this can lead to water damage and mold growth.
  • Ice or Frost Buildup: Finding ice on the evaporator coils of either the indoor or outdoor unit is a sign of a problem. This can be caused by dirty filters restricting airflow, low refrigerant levels, or a malfunctioning fan motor.
  • Unexpected Increase in Energy Bills: If your utility bills have suddenly spiked without a change in your usage habits, your mini-split may be working inefficiently. An underlying issue is likely forcing the system to work harder and consume more energy to maintain the desired temperature.

Our Comprehensive Diagnostic and Repair Process

A successful repair starts with an accurate diagnosis. Our technicians follow a meticulous process to identify the root cause of your mini-split’s problem, ensuring we provide a solution that lasts. We don’t just treat the symptoms; we resolve the core issue.

Our process begins with a thorough consultation where we listen to your observations about the system's performance. Next, our certified technician will perform a detailed inspection of both the indoor air handler and the outdoor condenser unit. Using advanced diagnostic tools, including manifold gauges to check refrigerant pressure, multimeters for electrical testing, and leak detectors, we methodically test each component. Once the exact problem is identified, we explain our findings to you in clear, understandable terms. We will outline the necessary repairs and provide a transparent, upfront explanation of the work required before proceeding, ensuring you are fully informed every step of the way.

Specialized Mini-Split Repair Services We Offer

Our team has the expertise and equipment to handle a wide range of ductless mini-split issues. We service all major brands and models, ensuring your system receives the specialized care it needs. Our comprehensive repair services include:

  • Refrigerant Leak Detection and Repair: We use precise methods to locate and seal refrigerant leaks, then recharge the system to the manufacturer’s specifications to restore cooling efficiency.
  • Compressor and Fan Motor Repair: The compressor and fan motors are critical components. We can diagnose and repair issues with these parts, including motor replacement when necessary.
  • Electrical Component Service: From faulty capacitors and relays to complex control board diagnostics, our technicians can safely resolve any electrical issue affecting your system’s operation.
  • Condensate Drain Line Clearing: We effectively clear clogs and blockages in the drain line to prevent water leaks and potential property damage.
  • Coil Cleaning and Repair: Dirty or damaged evaporator and condenser coils can severely impact performance. We provide professional cleaning and repair to restore proper heat exchange and airflow.
  • Thermostat and Remote Control Troubleshooting: If your unit isn't responding to commands, we can diagnose and fix issues with the thermostat, remote control, or communication wiring.

The Importance of Timely and Professional Repair

Ignoring a problem with your mini-split can lead to more extensive damage and a complete system failure. Scheduling a professional repair at the first sign of trouble offers several significant benefits. Prompt repairs restore your home's comfort and your system's energy efficiency, helping to lower your utility bills. Addressing minor issues early also prevents them from causing a chain reaction of component failures, ultimately extending the operational lifespan of your investment. A well-maintained and properly repaired system also contributes to better indoor air quality by ensuring proper filtration and moisture removal.

Is It Time to Repair or Replace Your Mini-Split?

A common question homeowners face is whether to repair an aging unit or invest in a new one. Several factors can help guide this decision. Consider the age of your system; most mini-splits have a lifespan of 15-20 years with proper maintenance. If your unit is approaching this age and requires frequent or costly repairs, replacement may be more economical. A key guideline is the "50% rule": if the cost of a repair is more than half the cost of a new system, replacement is often the smarter financial choice. Our experienced technicians can provide an honest assessment of your unit’s condition and help you make an informed decision that best suits your home and budget.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.