Setting the Gold Star Standard Since 1958

Ductless mini-split systems offer efficient, zoned comfort but can malfunction. Our Frisco-based team specializes in diagnosing and repairing all types of mini-split issues, from cooling/heating failures and unusual noises to water leaks, ice buildup, foul odors, and electrical problems. We provide a comprehensive repair process including thorough diagnosis, clear explanations of issues and options, precision repair work using quality parts, and system testing. We also help homeowners decide whether to repair or replace their mini-split based on age, repair cost, breakdown frequency, and energy efficiency, ensuring you make the best choice for your home and budget.

Expert Mini-Split Repair in Frisco, TX

Ductless mini-split systems are a fantastic solution for efficient, zoned heating and cooling. They provide targeted comfort, save energy, and operate quietly. However, when your mini-split stops working correctly, it can disrupt your entire home’s comfort, especially during the peak of a Frisco summer or a winter cold snap. Finding a swift, reliable solution is paramount. Our team specializes in diagnosing and repairing all types of ductless mini-split systems, restoring your comfort with precision and expertise.

Common Mini-Split Problems We Solve

Mini-split systems are complex, and a variety of issues can cause them to malfunction. Our experienced technicians are trained to identify the root cause of any problem. If you notice any of the following signs, it’s time to seek professional service.

  • System Not Cooling or Heating: The most obvious sign of trouble. This can stem from several issues, including low refrigerant levels, a malfunctioning compressor, or problems with the thermostat communication between the indoor and outdoor units.
  • Unusual Noises: Your mini-split should operate almost silently. Rattling, buzzing, grinding, or hissing sounds are clear indicators of a problem. These noises can point to a failing fan motor, loose components, or a refrigerant leak.
  • Water Leaking from the Indoor Unit: A dripping indoor unit is typically caused by a clogged condensate drain line. If left unaddressed, this can lead to water damage, mold growth, and potential electrical hazards.
  • Ice or Frost Buildup: Finding ice on the coils of either the indoor or outdoor unit is a sign of restricted airflow or a low refrigerant charge. This severely impacts the system's ability to transfer heat effectively and can damage the compressor.
  • Foul Odors: A musty or sour smell coming from your unit often indicates the growth of mold or mildew within the system, usually due to excess moisture. This not only smells unpleasant but can also negatively impact your home’s indoor air quality.
  • Electrical Issues: If your mini-split frequently trips the circuit breaker or fails to turn on at all, there is likely an electrical fault. This could be due to faulty wiring, a failing capacitor, or a problem with the control board. Electrical issues require immediate professional attention to ensure safety.

Our Comprehensive Mini-Split Repair Process

We believe in a transparent and thorough approach to every repair. When you entrust us with your mini-split system, you can expect a systematic process designed to deliver lasting results and complete peace of mind.

  1. Thorough System Diagnosis: Our first step is always a comprehensive inspection. A technician will arrive at your Frisco home to meticulously examine both the indoor and outdoor components of your mini-split system. Using advanced diagnostic tools, we test electrical connections, measure refrigerant pressure, check for leaks, and inspect the fan motors and condensate drain to pinpoint the exact source of the problem.
  2. Clear Explanation and Options: Once the issue is identified, we take the time to explain the problem to you in clear, understandable terms. We will outline the necessary repairs and present a straightforward estimate before any work begins. Our goal is to empower you with the information you need to make a confident decision about your home's comfort system.
  3. Precision Repair Work: With your approval, our certified technicians will proceed with the repair. Whether it involves sealing a refrigerant leak, replacing a faulty fan motor, clearing a clogged drain line, or repairing an electrical component, we use high-quality parts and adhere to the highest industry standards to ensure the job is done right the first time.
  4. System Testing and Verification: After the repair is complete, we don’t just pack up and leave. We thoroughly test the entire system to ensure it is operating at peak performance and efficiency. We verify that it is cooling or heating correctly, that airflow is strong, and that all functions are working as they should.

When to Repair vs. Replace Your Mini-Split

A common question homeowners face is whether to invest in a repair or consider replacing their system. Several factors can help guide this important decision.

  • Age of the System: Most ductless mini-splits have a lifespan of 12-15 years, sometimes longer with excellent maintenance. If your system is approaching or has surpassed this age, the cost of a major repair may be better invested in a new, more efficient unit.
  • Cost of the Repair: A good rule of thumb is the 50% rule. If the cost of a repair is more than half the cost of a new system, replacement is often the more financially sound long-term option.
  • Frequency of Breakdowns: If you find yourself scheduling repairs multiple times a year, your system is likely nearing the end of its reliable service life. Constant repairs can add up, and a new system offers reliability and warranty protection.
  • Energy Efficiency: Technology is always improving. A new mini-split system will be significantly more energy-efficient than a model from a decade ago, leading to lower monthly utility bills that can help offset the initial investment.

Our technicians can provide an honest assessment of your system’s condition, helping you weigh the pros and cons of repair versus replacement so you can make the best choice for your home and budget.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.