Setting the Gold Star Standard Since 1958

As the Texas chill arrives, a dependable heating system is crucial for New Hope, TX residents. Our family-owned company, serving Collin County since 1958, offers top-tier heating services. We specialize in accurate diagnostics, lasting repairs, and superior customer care, ensuring your home remains warm and secure. Our comprehensive solutions include fast, reliable heating repair for common issues, expert installation and replacement of aging systems, and preventative maintenance to maximize efficiency and lifespan. We guarantee quality workmanship and transparent, upfront pricing, making us the trusted choice for all your heating needs.

Your Trusted Heating Company in New Hope, TX

When the Texas chill sets in, a reliable and efficient heating system is not a luxury-it's a necessity for your family's comfort and safety. For residents of New Hope, finding a heating company with a long-standing reputation for quality and integrity is paramount. Since 1958, our family-owned and operated company has been dedicated to providing exceptional heating services, setting the Gold Star Standard for homes and businesses throughout Collin County. We understand the unique heating needs of the community and are committed to delivering accurate diagnoses, lasting solutions, and unparalleled customer care.

Our approach is built on a foundation of trust and technical excellence. We believe in getting the job done right the first time, ensuring your home remains a warm and comfortable sanctuary all winter long. From urgent repairs to system upgrades and preventative maintenance, our team of skilled technicians is equipped with the knowledge and tools to handle all your heating requirements.

Comprehensive Heating Solutions for New Hope Residents

We offer a full spectrum of heating services designed to ensure your system operates at peak performance, efficiency, and safety. Whether you're facing an unexpected breakdown or planning a system replacement, we provide tailored solutions that meet your specific needs and budget.

Fast and Reliable Heating Repair

A malfunctioning heater can disrupt your entire household, especially during a sudden cold snap. Common issues like a furnace that won't turn on, strange noises, a faulty pilot light, or uneven heating are more than just an inconvenience-they can indicate safety risks. Our technicians are trained to perform precise diagnostics to quickly identify the root cause of the problem. We arrive in fully stocked vehicles, prepared to address most repairs in a single visit. We pride ourselves on transparent, flat-rate pricing, so you will always know the cost of the repair before any work begins, eliminating surprises and ensuring your complete peace of mind.

Expert Heating Installation and Replacement

As heating systems age, they can lose efficiency, require more frequent repairs, and ultimately fail. If your furnace or heat pump is over 15 years old or your energy bills have been steadily climbing, it may be time to consider a replacement. We specialize in the professional installation of high-efficiency heating systems, including gas furnaces, electric furnaces, and versatile heat pumps. Our commitment to using American-made equipment ensures you receive a durable and reliable product. Our experts will perform a thorough assessment of your home to recommend the perfectly sized system for your space, maximizing comfort, and minimizing energy consumption for years to come.

Gold Star Preventative Heating Maintenance

The most effective way to avoid unexpected breakdowns and costly repairs is through regular, professional maintenance. Our Gold Star Preventative Maintenance plan is designed to keep your heating system in optimal condition, extending its lifespan and enhancing its efficiency. During a tune-up, our technicians perform a comprehensive inspection, cleaning, and calibration of your system's critical components. This proactive service improves performance, lowers energy bills by ensuring the unit runs as efficiently as possible, and allows us to catch minor issues before they escalate into major problems, providing you with reliable warmth throughout the coldest months.

The Gold Star Standard: Our Commitment to You

Choosing a heating contractor is a significant decision. We strive to make that choice easy by consistently delivering a superior level of service that has earned the trust of the New Hope community for decades.

  • Local & Trusted Since 1958: With over 60 years of service in Collin County, we have deep roots in the community and a legacy of customer satisfaction.
  • Skilled & Vetted Technicians: Our technicians are not only highly trained and certified but also friendly, respectful professionals who treat your home with care.
  • Transparent Upfront Pricing: We provide clear, flat-rate pricing before any work starts. There are no hidden fees or gimmicks—just honest, straightforward service.
  • Quality American-Made Equipment: We are committed to providing our customers with durable, high-quality parts and equipment made right here in the USA.
  • Workmanship Guaranteed: Your satisfaction is our top priority. If you are not completely satisfied with our work, we will return to make it right.
  • Personal Attention: From your first call, you’ll be greeted by a friendly expert who listens to your needs. We focus on providing a seamless and stress-free customer experience.

Frequently Asked Questions About Heating Services

How often should I have my heating system serviced?

We recommend a professional heating tune-up once a year, ideally in the fall before you begin using it regularly. This annual service ensures your system is clean, safe, and ready to perform efficiently throughout the winter.

What are the signs that my furnace needs repair?

Common indicators include unusual noises (banging, squealing, or rattling), a pilot light that is yellow instead of blue, frequent cycling on and off, or air from the vents that isn't warm enough. If you notice any of these signs, it’s best to have a professional inspect your system.

How can I make my heating system more energy-efficient?

Regular maintenance is the most important step. Additionally, ensuring your home is properly insulated, sealing air leaks around windows and doors, and upgrading to a programmable or smart thermostat can significantly reduce your energy consumption and lower your heating bills.

What is the difference between a furnace and a heat pump?

A furnace creates heat by burning fuel (like natural gas) or using electric resistance coils. A heat pump works by transferring heat. In the winter, it extracts heat from the outside air and moves it inside. Heat pumps are highly efficient and can also provide cooling in the summer, making them a versatile all-in-one solution.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.