Setting the Gold Star Standard Since 1958

If your heat pump falters in Princeton, TX, our team offers prompt, expert repair services to restore home comfort. We diagnose and solve common issues like units not turning on, blowing incorrect temperatures, inadequate heating/cooling, short cycling, unusual noises, or frozen coils. Our professional process ensures transparent pricing and meticulous repairs. We also provide honest guidance on whether repair or replacement is the most cost-effective long-term solution based on your system's age and repair frequency.

Expert Heat Pump Repair in Princeton, TX

When your heat pump falters, the comfort of your Princeton home is immediately at risk. These versatile systems are essential for year-round comfort, providing efficient cooling during sweltering Texas summers and reliable warmth on chilly winter nights. A breakdown isn't just an inconvenience; it's a disruption to your daily life. We understand the urgency of restoring your system’s performance. Our dedicated team provides prompt, expert heat pump repair services, ensuring your home returns to being a comfortable sanctuary, no matter the season.

Identifying Common Heat Pump Problems We Solve

Heat pumps are complex machines, and various issues can arise over their lifespan, especially given the demands of the local climate. Our experienced technicians are equipped to diagnose and resolve a wide range of problems. Recognizing the symptoms is the first step toward a solution.

Heat Pump Not Turning On

If your unit is completely unresponsive, the cause could range from a simple tripped circuit breaker or incorrect thermostat setting to more complex internal electrical failures. It could involve a faulty capacitor, a wiring issue, or a problem with the compressor’s contactor. Our technicians perform a systematic electrical diagnosis to pinpoint the exact failure point and restore power safely.

Blowing Cold Air in Heat Mode or Warm Air in Cool Mode

This is a classic sign of a malfunctioning reversing valve, the component responsible for switching the flow of refrigerant between heating and cooling modes. Other potential causes include low refrigerant levels, a compressor issue, or a problem with the outdoor unit's defrost cycle. We accurately diagnose the cause to ensure your system delivers the right temperature air.

Inadequate Heating or Cooling

If your heat pump is running but not effectively changing your home’s temperature, it points to a performance issue. This is often caused by low refrigerant charge due to a leak, dirty coils that impede heat transfer, or a clogged air filter restricting airflow. A weakening compressor can also lead to diminished output.

Constant Short Cycling

Does your heat pump turn on and off in rapid, frequent succession? This "short cycling" puts excessive wear on components and wastes energy. Common culprits include a malfunctioning thermostat, an improperly sized unit for your home, or a refrigerant leak that triggers safety sensors.

Unusual or Loud Noises

Your heat pump should operate with a consistent, low hum. Grinding, squealing, or rattling sounds are warning signs of mechanical trouble. These noises can indicate failing motor bearings, loose parts within the unit, or a serious issue with the compressor. Addressing these sounds quickly can prevent catastrophic failure.

Frozen Coils

Ice buildup on either the indoor or outdoor coil is a clear sign of a problem. In cooling mode, this often points to restricted airflow from a dirty filter or blocked vents. In heating mode, it can signal a problem with the defrost cycle, a low refrigerant level, or poor airflow. Operating a heat pump with frozen coils can severely damage the compressor.

Our Professional Heat Pump Repair Process

When you need a repair, you deserve a transparent and professional experience from start to finish. We have refined our process to ensure clarity, efficiency, and lasting results.

First, our technician arrives ready to listen to your concerns and perform a comprehensive diagnostic assessment. We use advanced tools and our extensive experience to accurately identify the root cause of the problem, not just the symptom.

Next, we provide a clear, detailed explanation of our findings. We’ll walk you through what’s wrong with your system and present all available repair options. You will receive a straightforward, flat-rate price for the proposed work before any repairs begin, so there are no surprises.

Once you approve the work, our certified technician will execute the repair using high-quality, durable parts. We pride ourselves on meticulous workmanship, ensuring the job is done correctly the first time.

Finally, after the repair is complete, we test the system thoroughly to confirm it is operating at peak performance and efficiency. We ensure your home is left as clean as we found it, leaving you with nothing but a perfectly functioning heat pump.

Repair vs. Replacement: Making an Informed Decision

A common question homeowners face is whether to invest in another repair or replace their aging heat pump. We provide honest guidance to help you make the most cost-effective decision for your home. We consider several key factors:

  • Age of the System: The average heat pump in Texas has a lifespan of 10-15 years. If your unit is approaching or has surpassed this age, replacement often becomes a more sensible long-term investment.
  • Frequency of Repairs: If you find yourself scheduling repairs multiple times a year, those costs can quickly add up. Constant breakdowns are a strong indicator that the system's reliability is declining.
  • Cost of the Repair: A widely used guideline is the 50% rule. If the cost of a major repair is close to half the cost of a new system, replacement is generally the better financial choice.
  • Energy Efficiency: Modern heat pumps are significantly more energy-efficient than models from a decade ago. Upgrading can lead to substantial savings on your monthly utility bills, helping the new system pay for itself over time.

We can perform an analysis of your current system’s condition and efficiency to give you the data you need to choose confidently between repair and replacement.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.