Setting the Gold Star Standard Since 1958

When your air conditioner fails during the sweltering Texas summer, it becomes an emergency. Burnside Air Conditioning & Heating has provided rapid, reliable emergency AC services to Princeton, TX homeowners since 1958. Our technicians are on standby 24/7. Signs of an AC emergency include complete system failure, loud or strange noises, electrical issues like burning smells or tripping breakers, refrigerant leaks, significant water leaks, and any situation posing health and safety risks, especially for vulnerable individuals. Our rapid-response process involves immediate dispatch, expert on-site diagnostics, transparent upfront pricing, efficient repairs with quality parts, and thorough system verification. While waiting for a technician, turn off the system, check the air filter, clear the outdoor unit, close blinds, and limit opening doors. Burnside Air Conditioning & Heating is the trusted name for HVAC emergencies in Collin County, delivering quality and peace of mind for over 60 years.

24/7 Emergency AC Services in Princeton, TX

When your air conditioner fails during a sweltering Texas summer, it’s more than an inconvenience-it’s an emergency. The relentless heat can quickly turn your home into an uncomfortable and even unsafe environment. At Burnside Air Conditioning & Heating, we understand the urgency. Since 1958, our family has been dedicated to providing rapid, reliable emergency AC services to homeowners in Princeton, TX. Our technicians are on standby 24/7, ready to restore your comfort and peace of mind when you need it most.

What Qualifies as an AC Emergency?

It can be difficult to know if your AC issue warrants an immediate, after-hours call. In the Texas heat, almost any cooling problem can become critical fast. Here are clear signs that you are facing an air conditioning emergency and should seek immediate professional help:

  • Complete System Failure: Your air conditioner will not turn on at all, or it blows warm air, leaving your home without any cooling relief during periods of high heat.
  • Strange and Loud Noises: Loud grinding, screeching, or banging sounds from your indoor or outdoor unit often indicate severe mechanical failure, such as a failing compressor or motor. Shutting the system down immediately can prevent further, more costly damage.
  • Electrical Issues: If you notice burning smells, see smoke, or your circuit breaker repeatedly trips when the AC kicks on, it signifies a dangerous electrical problem that poses a serious fire hazard.
  • Refrigerant Leaks: A hissing sound accompanied by a lack of cool air or visible ice buildup on your evaporator coils points to a refrigerant leak. Leaking refrigerant is harmful to your system and the environment and requires prompt, professional attention.
  • Water Leaks: While some condensation is normal, significant water pooling around your indoor unit could indicate a clogged condensate line or a frozen evaporator coil, risking extensive water damage to your home.
  • Health and Safety Risks: If you have vulnerable individuals in your home, such as infants, the elderly, or those with medical conditions, a non-functional AC system during extreme heat is a critical health emergency.

Our Rapid-Response Emergency AC Service Process

When you’re facing an AC crisis, you need a clear, straightforward process that gets results fast. We have refined our emergency response over decades to ensure a seamless and stress-free experience from your first call to the final fix.

  1. Immediate Dispatch: The moment you call, our dedicated team gathers essential information about your situation. A licensed and fully equipped technician is immediately dispatched to your Princeton home, ready to diagnose and resolve the issue.
  2. Expert On-Site Diagnostics: Upon arrival, our technician will perform a comprehensive diagnostic assessment to pinpoint the exact cause of the failure. With experience servicing all major makes and models, we can quickly identify the problem, whether it’s a simple fix or a complex mechanical issue.
  3. Transparent Explanation and Upfront Pricing: Before any work begins, our technician will clearly explain the problem, outline the necessary repairs, and provide you with a transparent, flat-rate price for the service. You will know the full cost upfront, with no hidden fees or surprises.
  4. Efficient and Lasting Repairs: Once you approve the work, our expert will perform the repair using high-quality, American-made parts to ensure a durable and reliable solution. Our service vehicles are fully stocked with common components to complete most emergency repairs in a single visit.
  5. System Verification and Cleanup: After the repair is complete, we test your air conditioning system thoroughly to ensure it is operating at peak performance. We respect your property, treating it as our own and leaving our work area cleaner than we found it.

What to Do Before Our Technician Arrives

While waiting for our expert to arrive, there are a few safe, simple steps you can take to prevent further damage and keep your family comfortable:

  • Turn the System Off: Go to your thermostat and switch the system to the "Off" position. For added safety, turn off the breaker connected to your HVAC system in your home's electrical panel.
  • Check Your Air Filter: A severely clogged air filter can restrict airflow and cause your system to freeze up or shut down. If it is visibly dirty, carefully remove it.
  • Clear the Outdoor Unit: Ensure there are no leaves, branches, or other debris blocking the airflow to your outdoor condenser unit. Maintain at least two feet of clearance around the unit.
  • Close Blinds and Curtains: Keep solar heat out of your home by closing window coverings, especially on south- and west-facing windows.
  • Avoid Opening Doors: Limit the use of exterior doors to keep the remaining cool air inside your home.

The Gold Star Standard for Emergency Service in Princeton

In a crisis, you need a team you can trust without question. For over 60 years, Burnside Air Conditioning & Heating has been the trusted name for HVAC emergencies in Collin County. Our legacy is built on a commitment to unwavering quality and customer peace of mind. As a family-owned business, we bring generations of experience to every job, ensuring we can handle any emergency with precision and expertise. Our promise to service all major brands and use American-made parts means we have the knowledge and the quality components to get your system back online quickly and reliably, setting the Gold Star Standard for emergency care.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.