Setting the Gold Star Standard Since 1958

If your air conditioning system stops working unexpectedly, quick action is essential to avoid health risks and costly repairs. Burnside Air Conditioning & Heating offers professional emergency AC repair in Plano, TX, restoring cool air with accuracy and speed. Our team combines advanced tools, decades of experience, and a no-pressure approach to ensure every fix is smart, safe, and built to last.

Recognize the Signs: When to Call for Emergency AC Repair

When your AC starts showing signs of trouble, early attention can prevent costly breakdowns. Here's what to watch for before a minor issue becomes a major repair.

  • No Cool Air: If your system is running but not producing cold air, it could mean compressor or refrigerant issues. This is especially urgent during the hot stretches we experience in Plano.
  • Unusual Noises: Sounds like buzzing, grinding, or rattling often indicate loose parts, worn bearings, or electrical problems. These noises typically worsen with time and can lead to system failure if ignored.
  • Sudden Energy Spikes: A noticeable increase in your energy bill without changes in usage often means your system is working harder than it should. Efficiency drops when internal components start to fail.
  • Short Cycling: If your AC turns on and off in quick cycles, it may be struggling to maintain the set temperature. This behavior can stress the unit and reduce its lifespan.
  • Musty or Burning Smells: Odors coming from your vents might point to mold growth or electrical issues inside the unit. Either scenario requires immediate professional attention to avoid health risks or damage.
  • Water Leaks: Pooling water around your unit could be caused by a blocked drain line or refrigerant leak. If the problem isn't resolved quickly, water damage or mold growth can occur.
  • Unresponsive Thermostat: When your thermostat fails to respond or communicate with your system, it may signal an issue with the control board or electrical connections. This can prevent your system from operating as intended.

Is your current system beyond repair or outdated? Contact Burnside Air Conditioning & Heating to discuss fast solutions, whether it's emergency service or a complete AC installation in Plano, TX, backed by transparent pricing and expert care.

How We Restore Your Cooling: Step by Step

When you contact Burnside Air Conditioning & Heating for emergency AC repair service, we follow a structured process designed to deliver quick and reliable results.

Initial Assessment

We begin by evaluating the entire cooling system to understand how it's performing and what symptoms it's showing. This includes reviewing the system's age, recent behavior, and any past service history. Taking the time to assess properly helps us avoid unnecessary repairs and ensures we get to the root of the issue.

Safety Check

Before starting any repair, we complete a full safety inspection. We check for electrical hazards, system pressure concerns, and potential water damage that could affect performance. This step ensures a safe repair environment and protects both your home and our team.

System Diagnosis

Using advanced diagnostic tools, we identify the exact cause of the problem, whether it's a failing part, refrigerant issue, or electrical fault. Our technicians explain the findings in clear language so you understand your options. You'll receive straightforward recommendations without pressure or upselling.

On-Site Repair

With your approval, we will repair immediately using parts from our fully stocked service vehicle. We rely on high-quality, U.S.-made components to ensure reliability and durability. In most cases, we can resolve the issue in one visit, restoring comfort the same day.

Final Testing

Once the repair is completed, we run a full system test to verify that everything is operating correctly. We check airflow, thermostat response, cooling output, and electrical connections. Your system is left in a stable, working condition so that you can relax with peace of mind.

If we find during diagnosis that a repair may not be the most cost-effective solution, we'll clearly explain your options, including honest recommendations for AC replacement in Plano, TX, when appropriate. Let us help you make the right call for your comfort and long-term value.

Why Plano Homeowners and Businesses Trust Us

Burnside Air Conditioning & Heating has provided dependable HVAC service in Plano, TX, since 1958. As a family-owned and operated company, we focus on consistent, professional service built around practical solutions. Our long-standing presence in the community reflects our ability to meet customer needs through reliable scheduling, accurate diagnostics, and experienced technicians. Homeowners and businesses choose us because we provide clear communication and steady results across every type of AC repair.

We follow a flat-rate pricing structure that helps eliminate confusion. Before we begin any work, our team explains the full cost, which includes both labor and materials. There are no unexpected charges, and we present every option clearly, allowing you to make informed decisions. Our approach is focused on the customer. We conduct thorough inspections, explain findings without upselling, and recommend repairs or replacements based on the condition of your system and your preferences.

We also offer a quality guarantee and prioritize using quality parts made in the U.S. This helps ensure that repairs are both safe and durable. Our technicians arrive prepared with the tools and equipment needed to complete most jobs on the first visit. In addition, we provide financing options and a structured maintenance plan to support customers who prefer long-term service planning. With a 4.9-star Google rating, our service reflects a consistent level of professionalism that Plano residents have come to expect.

Call Now for Emergency AC Repair!

Is your AC system blowing warm air or refusing to turn on altogether? Don't wait for the problem to worsen. Burnside Air Conditioning & Heating is ready to help with trusted emergency AC repair in Plano, TX.

Whether you're a homeowner, business owner, or property manager, our team is equipped to restore your comfort with efficiency and care. Contact us directly or use our online form to schedule emergency service. To learn about your system's performance or prevent breakdowns, consider our maintenance plan or ask about promotions. Check our reviews to see why Plano residents rate us among the best.

Book Your Service Now!

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.