Setting the Gold Star Standard Since 1958

When your air conditioner fails in Prosper, Texas, finding prompt and trustworthy repair is essential for home comfort. Our experienced technicians specialize in diagnosing and fixing a wide range of common AC issues, ensuring your system operates efficiently and reliably. We address problems such as ACs blowing warm air, unusual noises, water leaks, frequent cycling, and units failing to turn on.Our comprehensive repair process includes a thorough system diagnostic, a clear explanation of findings and repair options with flat-rate pricing, professional execution using quality parts, and final system testing. We also guide homeowners on making informed decisions between repairing an existing unit and replacing it, often using the "$5000 Rule" as a benchmark, to ensure the most cost-effective solution for long-term comfort and energy efficiency.

Expert AC Repair Services in Prosper, TX

When your air conditioner fails during a sweltering Prosper summer, comfort is no longer a luxury-it's an immediate necessity. A malfunctioning AC system can disrupt your daily life, impact your sleep, and create an uncomfortable environment for your family. Finding a fast, reliable, and trustworthy repair service is paramount. We understand the urgency and frustration that comes with a broken AC, and our team is dedicated to restoring cool comfort to your home with professional, efficient, and lasting repair solutions.

For decades, we have been the trusted choice for homeowners in Prosper and the surrounding communities. Our commitment to the Gold Star Standard means we deliver not just a quick fix, but an accurate diagnosis and a comprehensive repair that addresses the root cause of the problem, ensuring your system runs efficiently for the long term.

Common Air Conditioning Problems We Solve

Our highly trained and certified technicians have seen it all. We arrive at your home with fully stocked vehicles, prepared to diagnose and resolve a wide range of common and complex AC issues.

AC Not Cooling or Blowing Warm Air

One of the most frequent complaints is an air conditioner that runs but fails to cool the home. You might feel weak or warm air coming from your vents. This can be caused by several issues, from simple maintenance oversights to more significant component failures. Common culprits include clogged air filters restricting airflow, low refrigerant levels due to a leak, or dirty evaporator and condenser coils that cannot effectively transfer heat. Our technicians will perform a complete system evaluation to pinpoint the exact cause and restore your home’s cooling power.

Strange Noises From the Unit

Your air conditioner should operate with a consistent, low hum. If you begin to hear unusual sounds, it’s a clear signal that something is wrong. A grinding or squealing noise could indicate a problem with the motor bearings, while a banging or clanking sound might point to a loose component like a piston pin or connecting rod within the compressor. Hissing sounds often signal a refrigerant leak. Ignoring these noises can lead to catastrophic system failure, so it’s essential to have them professionally inspected right away.

AC Leaking Water or Refrigerant

Discovering a puddle of water around your indoor air handler is a common issue, often caused by a clogged condensate drain line. This blockage forces water to back up and overflow. In other cases, a frozen evaporator coil can cause water to drip as it thaws. While water leaks are problematic, refrigerant leaks are more serious. Refrigerant is essential for the cooling process, and a leak not only hampers performance but can also damage the compressor. Our experts will identify the source of any leak and perform the necessary repairs to protect your system.

Frequent or Short Cycling

Does your AC turn on and off every few minutes? This is known as short cycling. It prevents your home from reaching the desired temperature, puts excessive wear and tear on system components, and drives up your energy bills. Short cycling can be caused by a faulty thermostat, a dirty air filter, an oversized AC unit for your home's square footage, or low refrigerant levels. We can accurately diagnose the reason for the frequent cycling and implement a solution that restores normal, efficient operation.

AC Fails to Turn On

If your air conditioner won't power on at all, the issue could be electrical. It may be as simple as a tripped circuit breaker or a blown fuse. However, it can also indicate a more complex problem, such as a faulty thermostat, damaged wiring, or a failed capacitor, which is crucial for starting the compressor and fans. Our technicians are skilled in safely diagnosing and repairing these electrical components to get your system running again.

Our Comprehensive AC Repair Process

We believe in transparency and keeping you informed every step of the way. Our process is designed to be straightforward and stress-free.

  1. Thorough System Diagnostic: A technician will conduct a comprehensive inspection of your entire HVAC system. This involves checking electrical connections, measuring refrigerant levels, inspecting coils, testing motor function, and examining the condensate drain line to accurately identify the problem.
  2. Clear Explanation and Options: Once the issue is diagnosed, our technician will explain the findings to you in clear, easy-to-understand terms. We will outline the recommended repair options and provide a flat-rate price for the service before any work begins.
  3. Professional Repair: With your approval, our technician will perform the repair using high-quality, American-made parts and industry-leading techniques. We treat your home with respect, using drop cloths and wearing shoe covers to ensure we leave it as clean as we found it.
  4. Final System Testing: After the repair is complete, we don’t just pack up and leave. We test the system thoroughly to ensure it is operating correctly, cooling efficiently, and meeting manufacturer specifications.

Repair vs. Replace: Making an Informed Decision

A common question homeowners face is whether to invest in a significant repair or replace the entire unit. We provide honest, expert guidance to help you make the best financial decision for your home. A useful guideline is the "$5000 Rule": multiply the age of your AC unit by the estimated repair cost. If the total exceeds $5,000, replacement is often the more cost-effective choice.

Consider repairing your unit if:

  • The system is less than 10 years old and has been well-maintained.
  • The required repair is minor and relatively inexpensive.
  • The unit is still operating at a reasonable efficiency level.

Consider replacing your unit if:

  • The system is over 12-15 years old.
  • The cost of the repair is 50% or more of the cost of a new unit.
  • The unit requires frequent and increasingly expensive repairs.
  • Your energy bills have been steadily rising due to poor efficiency.

Our team will provide all the information you need on the health of your current system and the benefits of a new installation, allowing you to choose the path that best suits your budget and long-term comfort goals.

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.