Setting the Gold Star Standard Since 1958

When your trusty heat pump fails, you need more than a quick fix—you need a solution that lasts. Welcome to Burnside Air Conditioning & Heating, where we bring over six decades of HVAC expertise right to your doorstep. With our rapid, reliable heat pump repairs in Allen, TX, we ensure your year-round climate control system performs optimally when you need it the most. Contact us today and let us restore your comfort with the professionalism and precision that has defined our service.

Detecting Early Symptoms: Key Indicators That Your Heat Pump Needs Attention

Heat pumps are generally robust and reliable systems designed to provide years of service. However, over time, various components can wear out or malfunction, leading to a decline in system efficiency and reliability. Here are some common indicators your heat pump is struggling and requires professional repairs:

  • Increased Energy Bills: An unexpected rise in energy costs can often indicate that your heat pump is not operating efficiently. This could be due to issues like leaking refrigerant, dirty filters, or other mechanical problems that cause the system to work harder than usual.
  • Unusual Noises: Modern heat pumps are designed to run exceptionally quietly. Any grinding, squealing, or rattling noises can suggest mechanical issues such as loose components, motor dysfunction, or other internal damages that need immediate inspection.
  • Inconsistent Heating or Cooling: If your heat pump is not maintaining the set temperature, or if there are noticeable cold spots or fluctuations in temperature, it could be a sign of thermostat problems, duct leakage, or inadequate heat pump capacity.
  • Frequent Cycling: A heat pump that turns on and off more frequently than usual, known as short cycling, is often a symptom of an oversized system, a malfunctioning thermostat, or a clogged filter. This can significantly reduce efficiency and put extra stress on your heat pump, leading to quicker wear and tear.
  • Poor Air Flow: Reduced airflow can be a sign of blocked vents or ducts, a faulty blower, or an aging motor struggling to circulate air.
  • Ice Build-up: During winter, it’s normal for the outdoor unit to have some frost, but it should not accumulate ice. Ice build-up can block the heat transfer process, indicating issues such as low refrigerant levels, poor airflow, or malfunctioning defrost controls.

Recognizing these signs and responding promptly can prevent the situation from worsening. So, if you’ve noticed these or any other issues with your heat pump, contact our Allen, TX, professionals immediately for a professional heat pump diagnosis and repair service. We service brands and models, ensuring that regardless of your system’s make or age, we have the expertise and resources to restore it to peak performance.

An heat pump unit is installed outside a brick building.

Essential Tips To Maximize Comfort And Safety Until Help Arrives

The wait time can be challenging, especially during extreme weather. To help manage this period effectively and ensure your safety and comfort, here are some practical tips to follow while waiting for a professional technician:

  • Maintain Airflow: Keep all vents and air filters clear. This not only helps in maintaining some level of efficiency but also prevents the system from overworking, which could exacerbate the current issues.
  • Use Alternative Heating or Cooling Methods: Depending on the season, consider using portable heaters, fans, or window air conditioners to maintain comfortable temperatures in the most-used areas of your home. Always follow safety guidelines when using these devices.
  • Conserve Energy: Minimize the use of large appliances that can create significant temperature fluctuations in your home, like ovens and dryers. This can help manage your indoor climate more effectively until your heat pump is repaired.
  • Seal Drafts: Check for drafts around doors and windows. Using weather stripping or draft stoppers can help maintain the current indoor temperature and prevent your home from losing heat or cool air.
  • Prepare the Area Around the Heat Pump: Ensure the area around your heat pump is clear and accessible for the technician. This includes removing any debris or obstructions that could hinder the repair process. Providing clear access helps the technician complete the job more efficiently and safely.

Our Heat Pump Repairs: A Step-By-Step Guide To Restoring Your Comfort

When battling the Texan weather extremes, the last thing you want to deal with is a complicated repair process or unexpected costs. Here’s a breakdown of the Burnside repair process designed to minimize disruption and maximize your satisfaction:

  • Initial Contact and Scheduling: Upon receiving your call, our customer service team will discuss your heat pump issues and schedule a visit at a time that’s convenient for you. We prioritize prompt service to ensure that your concerns are addressed swiftly.
  • Detailed System Assessment: Our NATE-certified technicians arrive on-site with a fully stocked service vehicle. We start with a comprehensive diagnostic assessment to pinpoint the exact cause of your heat pump’s issues and craft an effective repair plan.
  • Clear Communication and Transparent Pricing: Before proceeding with any repairs, we explain the identified issues and discuss the necessary repair steps. We provide flat-rate pricing, ensuring that you understand the costs involved with no surprises.
  • Efficient and Meticulous Repair Work: Our technicians proceed with the repairs using only the highest quality, American-made parts and equipment. We aim to complete most repairs on the first visit, minimizing disruption to your daily life.
  • Final Testing and Quality Assurance: After repairs are completed, we conduct thorough testing to ensure that your heat pump is running efficiently and effectively. This step confirms that all issues have been resolved and that the system performance meets our high standards.
  • Clean-up and Final Walk-through: We respect your space and ensure no mess is left behind. Our technician will walk you through the repairs performed and provide maintenance tips to help avoid future issues.
  • Follow-up: Our commitment to customer satisfaction doesn’t end when we leave your site. We follow up to ensure that the heat pump is performing well and that you are 100% satisfied with our service.

By choosing us for your heat pump repair in Allen, TX, or any nearby area, you can rest assured that you’re getting unparalleled service backed by decades of expertise.

Contact Us Today For Heat Pump Repair In Allen, TX, And The Surrounding Areas

Customer Testimonial

Hear What Our Customers Say About Their Burnside Experience

Design Element | Burnside Air Conditioning
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"Exceptional customer service today from these guys. Technicion Aaron was top notch. Arrived on time, great communication and he diagnosed our problem and made the repair with parts he had on board his van in less than an hour. This is what good service should be like. Five stars!"
Bob D.
Design Element | Burnside Air Conditioning
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"We have used Burnside for nearly 30 years. They have always been prompt, polite, and professional. Our latest request was a disconnect. You can be sure Burnside's phone will ring as soon as new service is required!"
De W.
Design Element | Burnside Air Conditioning
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"I am so impressed with Burnside!!! I will never even consider using anyone else. I was u def a lot of pressure and the heating system was not working correctly and they found a minor inexpensive solution. Another local vendor charged way more for a similar situation. I immediately sighed up for their annual program. God bless them."
Bob A.
Design Element | Burnside Air Conditioning
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"I had Burnside install a new A/C system a few years ago. They did a great job and have returned on a few occasions to perform maintenance. Their technicians are well trained, knowledgeable and courteous. I would highly recommend them for your A/C and heating needs!"
Philip K.
Design Element | Burnside Air Conditioning
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"This crew who installed both of our HCAC units were very good. They worked hard for over 8 hours so we did not have to worry about getting uncomfortable with both units down. Would recommend Burnside to family and friends."
Patti W.
Design Element | Burnside Air Conditioning
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"Aaron B. Was our technician yesterday. He was quick to diagnose the problem, explain my options and then fixed the issue in a timely manner. Pleasant and professional. I really appreciate this company and only use Burnside for my AC/furnace needs. A+"
Renee F.
Design Element | Burnside Air Conditioning
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"Excellent inspection and service by Jacob McCormick. He was very efficient, personable and professional. We would like to request him for our future inspections. A first class job!"
Patty
Design Element | Burnside Air Conditioning
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"I cannot praise Tim enough for coming to our rescue! We were having issues with rooms over heating and getting too cold, and he was at our house with quickness to resolve the issue!"
Sara H.
Design Element | Burnside Air Conditioning
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"Thank you Burnside!! Cody took the time to explain all my options and answered all my questions. He is professional, punctual and extremely knowledgable. I highly recommend Burnside Air Conditioning to anyone needing AC services!"
Debbie F.